Shipping policy
Shipping Policy
Processing Time
- All orders are processed within [X] business days (excluding weekends and holidays).
- Orders placed after [time] will be processed the next business day.
- You will receive a confirmation email once your order is processed and shipped.
Shipping Rates and Delivery Times
- We offer various shipping options at checkout:
- Standard Shipping: [£4.50-£10] – Estimated delivery in [6] to [11] business days.
- Delivery times may vary depending on the destination and shipping method chosen.
- International Shipping: Available to select countries. Shipping costs and delivery times vary by location. Please check at checkout for rates.
Shipping Carrier
- We use variable carrier services to deliver your package. You will receive a tracking number once your order has shipped.
Order Tracking
- Once your order has shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Restrictions
- If your shipping address is incomplete or incorrect, we may need to contact you for clarification, which could delay your order.
Lost or Damaged Items
- We are not responsible for packages once they have been delivered to the carrier. If your package is lost or damaged, please contact the shipping carrier directly with the tracking number provided.
- If you receive a damaged item, please contact our customer service team at [email or phone number] within [X] days for assistance.
Customs and Import Fees
- International orders may be subject to customs fees, taxes, and import duties. These charges are the responsibility of the customer.
Customer Support
- If you have any questions about shipping, please contact our customer service team at [contact email] or [contact phone number].